1. If you are not happy with your nails, please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied.
2. No refund will be given because you have simply changed your mind.
3. We will correct any service at no cost to you provided that you tell us immediately after we have performed the service that you are unhappy with the quality of the work. If you are still not happy after we fixed your nails and request the refund, then you have to go through our Customer Complaint Procedure in writing to us, state the reason you are unsatisfied after we redid your nails and provide a photo of the evidence of the nails that were fixed by us.
4. If refund is accepted, it will be made by bank transfer within 30 days into your account.